Basant Patang Co. respects the privacy of customers using our website, online portal and other ordering channels.

This Privacy Policy explains what information we may collect and how it may be used.

Information We May Collect

When you browse our website, create an order or contact us, we may collect information including:

• Full name
• Phone number
• Email address
• Delivery address
• City
• Order details
• Payment confirmation details
• Messages or inquiries submitted to us
• Basic website and device information

How We Use Your Information

Customer information may be used to:

• Process and confirm orders
• Verify payments
• Arrange delivery
• Contact customers regarding their orders
• Provide customer support
• Prevent fraudulent activity
• Improve our website and services
• Send relevant order or seasonal updates where appropriate

Payment Information

Payments may be processed through banks, mobile wallets or other payment providers.

Customers should never send unnecessary sensitive banking information through public communication channels.

We only use payment confirmation information necessary to verify and process an order.

Sharing of Information

We do not sell customer personal information.

Information may be shared with trusted service providers where necessary for order fulfilment, including courier companies, cargo services and payment providers.

Information may also be disclosed where required by applicable law or government authorities.

Data Security

We take reasonable measures to protect customer information. However, no online system can guarantee complete security.

Customers are responsible for protecting their own account, device and payment information.

Cookies & Website Data

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity and improve the shopping experience.

Customer Rights

Customers may contact us if they want to request a correction to personal information they previously provided.

Policy Updates

This Privacy Policy may be updated from time to time.

The latest version published on our website will apply.

Contact

Basant Patang Co.
Licence Number: 193011-07092026
Phone: +92 340-5250854
Email: sales@basantpatangco.com

Production House:
H-1167 Naik Plaza, Main Tang Bazar, Inside Delhi Gate. Lahore